1、准备工作
在卖家后台打开【数据报告】-【税务文件库】-【浏览器 ctrl+f搜索“Product Ads VAT Invoice”】,注意对准目标商城,英国的就是Amazon.co.uk.点击查看,并把PDF下载下来。广告VAT政策是2018年10月左右出来的,至今过了20多个月,发票是一个月更新一张,所以要下载二十多张。
发票下载下来里面的内容是这样:每收500广告费就会被加收20%税,红框框出来的就是,就是这个税是可以退回的,每个月细水长流,不管是谁,二十多个月下来肯定是巨款了
2、开英文case
CASE里能提供的文件数量只有6个,所以需要把这几十张发票用PDF编辑器合并成一个PDF文件 Case列表里有VAT税费相关选项卡,点进去再选择小分类:Request a VAT Refund of Amazon fees,切换英文界面开英文case,以下是模板:说明自己不是欧盟实体公司,不应该收这笔钱,结尾为防止打英文电话来,可以说明我们不擅长英文,所以回复邮件即可。
VAT ID number:GB444444444 From October 7.2018 to March 1.2020.we were
not only charged for advertising fees, but also charged an additional 20%
VAT. But this VAT cannot be deducted. And we have learned that the UK
Revenue Agency has made it clear that although overseas sellers hold UK
VATs, companies that are not UK/EU companies should not charge VATs for
service fees from overseas sellers. Here are the invoice and fees we have
calculated for advertising VAT, totaling £ 4444.44. These fees should be
refunded to us. Please investigate: If you need other information, please
reply to us, we will try our best to cooperate with you and provide
corresponding information. Thank you very much for your help (We are not
good at English, please reply to the email, thank you)(附件添加发票)
3、催促
催促回复是需要讲节奏的,最初一两周催一次,后面可以慢慢放缓,但是必须一
个月至少一次,因为发票一个月更新一次,需要把新发票添加上去,并告知更新
后应该退回的金额。
催促模板不能含糊,也要具体,可以适当修改,亚马逊向来只注重买家利益,
丝毫不在乎卖家。所以催促时候可以尽可能往“影响了买家利益、购物体验”等
方面写,尽可能增加成功概率。
模板如下:
Hello, It's been a long time since we last submitted relevant information.
In 2020 March, we were charged again f444.44. so the current total fee
is £ 4444.44. the following attachments are March 2020 invoice and the
previous Collection invoices Now The total VAT for advertising that needs
to be refunded is £ 4444.44. because we are not an EU/UK entity, and
Amazon should not charge VAT for advertising, so these fees should be
refunded. Our Business VAT number:GB444444444 Moreover, due to the recent
global special situation, and these fees will increase every month,which
has a great impact on our company's capital chain, we urgently need this
refunded fee To ease our plight. Can you give an approximate time to solve
this issue? Thank you very much for your help.2021-01-01(附件附上之
前的发票和新的发票)
4.收到退款后,余额里马上点击请求付款,免得夜长梦多
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